Sona100 FAQ — All Your Questions Answered

No. Each mobile number can only be linked to one account on Sona100. Attempting to create multiple accounts may result in account termination and forfeiture of any deposited funds.

Only mobile verification is needed to start playing. However, for large withdrawal amounts, full verification with your National ID may be required — this is purely for your own protection.

After logging in, you can update your name, email, and password from Account Settings. To change your mobile number, at the Help Center contact us.

Yes. If you'd like to close your account, at the Help Center Apply. Make sure to withdraw your balance before closing your account. As part of responsible gaming, we also offer the option to take a temporary break.

sona100 currently supports deposits and withdrawals via bKash, Nagad, and Rocket — Bangladesh's most popular mobile banking services. More payment methods will be added in the future.

Minimum deposit is just ৳100. Minimum withdrawal is ৳300. Maximum transaction limits vary by account level. For more details Financial Transactions view page.

Withdrawals typically arrive within 5–15 minutes of submitting a request. During peak hours, it may take up to 1 hour. Requests made between midnight and 6 AM may take slightly longer.

Sona100 does not charge any fees on deposits. Withdrawals are also generally free. However, your mobile banking operator may apply their own fees, which are outside Sona100's control.

First, wait 5–10 minutes and refresh the page. If it still hasn't appeared, contact us with your transaction ID at the Help Center Let us know. Our team will resolve it promptly.

Bet on over 30 sports including cricket, football, tennis, basketball, and volleyball. All major local and international tournaments are covered — IPL, BPL, EPL, Champions League, World Cup, and more. See details Bet page।

Live betting means placing bets at real-time odds while a match is in progress. Odds shift every moment as the game unfolds. Log in and head to the Bet page to view all live matches.

Once a bet is confirmed, it generally cannot be cancelled. However, in certain situations — such as a match being cancelled or postponed — your stake will be automatically refunded.

The minimum bet starts at just ৳20. Maximum bet limits vary by match and market. VIP members can generally place higher bets.

Log in and on the Jackpot page Go and browse the active jackpot games, then place a bet on your preferred game. Every bet automatically enters you into the jackpot pool.

After winning a jackpot, the amount is automatically credited to your Sona100 wallet, from where you can withdraw it right away. For larger jackpot amounts, verification may take a little longer.

In a progressive jackpot, a small portion of every bet is added to a shared pool. The more people play, the larger the pool grows — and it keeps growing until someone wins, which is why it can sometimes reach crores of BDT.

A new lottery draw is held every day. Log in and Lottery page and purchase your tickets. Draws happen at scheduled times and results are shown instantly. Winnings are added directly to your wallet.

You can buy up to 100 tickets per draw. Buying more tickets naturally improves your chances of winning — but please play responsibly and only invest what you can afford to lose.

Yes. Sona100 lottery draws are powered by RNG (Random Number Generator) technology, making them completely random and impartial. They are regularly audited by an independent third party.

Yes. All user funds at sona100 are held in separate, secured accounts. 256-bit SSL encryption and an anti-fraud system are active around the clock. Your balance and personal information are completely safe.

Log in and go to Account Settings. You'll find the 2FA option under the "Security" section. Enable it from there. After that, you'll receive an OTP on your mobile with every login — giving your account an extra layer of protection.

Change your password immediately and at the Help Center Let us know. Our security team will investigate the account and suspend it if necessary. No Sona100 staff member will ever ask for your password.

New members receive a welcome bonus on their first deposit after registering. In some cases, free spins or a no-deposit bonus may also be offered. To view current offers, Rewards page visit.

Bonuses cannot be withdrawn directly — you must first meet the wagering requirements, meaning you need to place bets totalling a specific multiple of the bonus amount before withdrawing. For details Terms & Conditions available.

Loyalty points are earned automatically with every bet placed and game played. Accumulated points can be redeemed for cashback, free bets, or special rewards. To check your current point balance, Rewards page visit.

Yes. Refer a friend or acquaintance to sona100 and earn a referral bonus. Once your referred friend makes their first deposit, the bonus will be credited to your account. Details Rewards page view.